This Privacy Policy describes how hijau888 collects, uses, stores, and discloses personal data in connection with your use of the Platform. We are committed to protecting your privacy and handling your data with care.
hijau888 ("we", "us", "our") operates the online gaming platform accessible at hijau888.co and any associated subdomains (the "Platform"). We act as the data controller in respect of personal data collected from users ("you", "User") of the Platform.
This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, with whom we share it, and what rights you have over your information. It applies to all interactions with the hijau888 Platform, including account registration, gameplay, deposits, withdrawals, and customer support communications.
By registering an account on hijau888 or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read alongside the hijau888 Terms & Conditions, which incorporate the Privacy Policy by reference.
hijau888 collects personal data in several ways: directly from you when you register or interact with the Platform, automatically through your use of the Platform, and from third parties where permitted and necessary for our operations.
| Category | Data Elements | How Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number (MyKad, passport), nationality | Registration & KYC verification |
| Contact Data | Email address, Malaysian mobile number, residential address | Registration form |
| Financial Data | Payment method details (masked card numbers, eWallet identifiers, bank account references), transaction history, deposit and withdrawal records | Cashier transactions |
| Account & Gaming Data | Username, account balance, bet history, game session logs, bonus redemption records, VIP tier status | Platform activity |
| Technical Data | IP address, device type and identifiers, browser type and version, operating system, session timestamps, geolocation (country/region level) | Automatic collection via Platform |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer support interactions |
| Responsible Gaming Data | Self-exclusion status, deposit/loss limit settings, cooling-off periods, problem gambling flags | Account settings & internal risk systems |
We do not collect sensitive personal data categories (such as health data or biometric data) unless specifically required and consented to for responsible gaming verification purposes in exceptional circumstances.
hijau888 uses personal data for the following purposes:
hijau888 processes your personal data on the following legal grounds, depending on the purpose of processing:
hijau888 does not sell personal data to third parties. We disclose personal data only in the following circumstances:
All third-party processors engaged by hijau888 are subject to contractual data processing agreements that require them to handle personal data only as instructed and to maintain appropriate security standards.
The hijau888 Platform uses cookies and similar tracking technologies to operate and improve the Platform. The categories of cookies used are:
You may manage cookie preferences via your browser settings. Disabling strictly necessary cookies will impair your ability to use the hijau888 Platform, including logging in to your account. hijau888 does not use cookies to deliver third-party advertising.
hijau888 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following retention considerations:
Data that is no longer required is securely deleted or anonymised in a manner that prevents re-identification.
hijau888 implements technical and organisational security measures proportionate to the risk associated with the personal data we process. These measures include:
No data transmission or storage system can be guaranteed to be 100% secure. In the event of a data breach that is likely to result in a high risk to your rights, hijau888 will notify affected users and relevant authorities in accordance with applicable notification obligations.
Subject to applicable law and regulatory constraints, you have the following rights in respect of personal data held by hijau888:
To exercise any of the above rights, submit a written request to [email protected] with your account username and a description of your request. We will acknowledge and respond within 30 days. Identity verification is required before we action any data rights request.
The hijau888 Platform is strictly restricted to individuals aged 21 years and above. We do not knowingly collect personal data from persons under 21 years of age. If we become aware that personal data has been collected from a person under 21, we will close the relevant account, delete the associated personal data to the extent permitted by applicable law, and report the matter as required.
If you have reason to believe that a minor has registered an account on hijau888, please notify us immediately at [email protected].
hijau888 operates internationally and may transfer personal data to third-party service providers located outside of Malaysia. Where such transfers occur, hijau888 takes steps to ensure that adequate safeguards are in place to protect the transferred data — including contractual data protection clauses with recipients.
Payment processing data transmitted to Malaysian payment providers (Touch n Go eWallet, Boost, Maybank2u, CIMB Clicks, Public Bank) is processed within Malaysia in accordance with each provider's own data policies and applicable Malaysian financial regulatory requirements.
hijau888 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or Platform features. Material changes will be communicated to registered users by email and via a notice on the Platform prior to the updated Policy taking effect.
The current version of this Privacy Policy, with its effective date, is always accessible at hijau888.co/privacy-policy. Continued use of the Platform following the effective date of an updated Policy constitutes your acceptance of the changes.
For questions, concerns, or requests relating to this Privacy Policy or hijau888's data handling practices, contact us through the following channels:
We aim to acknowledge all privacy-related enquiries within two (2) business days and to provide a substantive response within thirty (30) days of receiving a complete request.
What hijau888 commits to in its handling of your personal information
hijau888 does not and will not sell your personal data to third parties for advertising or commercial profiling purposes. Data shared with third parties is limited to what is operationally necessary — payment processing, KYC verification, and game delivery.
All data in transit between your device and the hijau888 Platform is protected by SSL/TLS encryption. Sensitive data at rest — including identity documents and financial records — is encrypted using industry-standard methods.
Access, rectification, erasure, portability, and objection rights are available to all hijau888 account holders. Submit a request to [email protected] and we will respond within 30 days, with identity verification required to protect against fraudulent requests.
hijau888 stores passwords exclusively as salted cryptographic hashes. No hijau888 staff member can view your password — only reset it via a verified identity process. If support ever claims to need your password, that is not a legitimate hijau888 communication.
We keep your data only as long as needed — active account data for the duration of the relationship, financial and KYC records for the mandatory 5-year post-closure period required by AML regulations. Data no longer required is securely deleted or anonymised.
Promotional emails and bonus notifications from hijau888 are opt-in. You can manage your communication preferences in account settings or by contacting support. Opting out of marketing has no effect on your account functionality or access to Platform features.
We built hijau888 for Malaysian players who expect transparency — in game odds, in payout terms, and in how their personal data is handled. If you have questions about this policy, our support team is available 24/7 via live chat.
21+ only. Gambling involves financial risk. Malaysian players are responsible for verifying applicable local legal requirements. Play responsibly.